Acxential Business solutions

Simplifying Technology for Your Business

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Business Phone Systems

Enterprise Communications Systems

The Enterprise Communications Server (or ECS), built by Iwatsu Voice Networks is the switching core of our Business Telephone Solution.  This flexible switching platform is a converged IP system supporting SIP, local or hosted VoIP, TDM and Unified Communications configurations. Building on over 70 years of telecom experience, the ECS has an industry leading MTBF (Mean Time Between Failure), perpetual system architecture and operates with a 99.999% up-time.

 

Enterprise IP Voice Systems

Enterprise IP Solutions is a suite of telephone system connectivity and productivity applications that help your organization achieve and measure the effectiveness of its team and meet its communication objectives:

  • Delivers multiple connectivity solutions including VoIP Connectivity, Call Control and Routing via Automated Speech-Recognition, VoIP Attendants, Hosting Solutions and much more.
  • Integrates your telephone system and computer network to achieve contact management, calendar-based call control and CRM integration via TAPI or CTI applications.
  • Enables user level and/or centralized call control and presence management tools like Virtual DSS and Call Director.
  • Provides measurement tools such as realtime call activity reporting, call analysis, and intelligent "least-cost" call routing.
 

Small Business Phone Systems

Allworx Family of Phones

The Allworx line of phone systems provide all the features a small business needs in a phone system, voicemail and auto attendant that features, PC-based Auto Attenant, Presence Management, Call Queues, live call screening, one-touch call record and voicemail to email. Best of all, it is Easy to Use. All phones include Speakerphone, programmable function keys, 3-Way Conferencing and Caller ID.  Get all the features at a great low price!

 

Unified Messaging Client

Everyone out there says they can accomplish Unified Communications, but what does that really mean? Acxential defines Unified Communications as the ability to Receive, Retrieve and Respond to any message in any medium, seamlessly blending the four core components of business communications: live communications, messaging, contact management and call control. The application of Unified Communications will improve the overall response time of your Company by promoting efficiency throughout your Organization.  If Unified Communications can help your organization achieve its goals, would you accept anything less?

 



Contact Us by Phone

Dallas / Fort Worth: 214-393-6420
Toll Free: 866-557-9459

News Flash

What is the advantage of a Hosted PBX?  We recently visited a company with a private, in-house phone system.  Unfortunately, at the time their Internet and voice service from the local carrier was down - therefore they had no means of receiving calls from their customers.  Interestingly, their website is hosted in a remote data center;  why?  Because it provided redundancy and they considered their website as "mission critical."  However, their website simply drove customers and prospects to call them - but their phone service was out.  So what is "mission critical?"  With our hosted phone service, we offer "5-nines" reliability (99.99999% uptime) with redundant voice and data paths - greatly reducing the potential of having your phone system down.  With this service, if your local data is out, you can easily reroute calls via your cell phone with a single call to your Acxential helpdesk and your customers will never know you are "down."  What is the value of that reliability?  Never be down AND out!  Call us at 214-393-6420 to find out how you can beneift from this low-cost, high reliability solution!