Acxential’s Remote Support services can provide timely support to your network, lower your costs and increase your uptime. Our Remote Support team can view, diagnose, and resolve problems for anyone in your organization. Your team members can request support directly from our Website, or can receive real time invitations remote support session as needed. This capability works particularly well if you’re on the phone with our support team, as there are no other numbers to call and there’s no need to transfer your call anywhere else.
Online Helpdesk and Remote Support
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Contact Us by Phone
| Dallas / Fort Worth: | 214-393-6420 | |
| Toll Free: | 866-557-9459 |
News Flash
What is the advantage of a Hosted PBX? We recently visited a company with a private, in-house phone system. Unfortunately, at the time their Internet and voice service from the local carrier was down - therefore they had no means of receiving calls from their customers. Interestingly, their website is hosted in a remote data center; why? Because it provided redundancy and they considered their website as "mission critical." However, their website simply drove customers and prospects to call them - but their phone service was out. So what is "mission critical?" With our hosted phone service, we offer "5-nines" reliability (99.99999% uptime) with redundant voice and data paths - greatly reducing the potential of having your phone system down. With this service, if your local data is out, you can easily reroute calls via your cell phone with a single call to your Acxential helpdesk and your customers will never know you are "down." What is the value of that reliability? Never be down AND out! Call us at 214-393-6420 to find out how you can beneift from this low-cost, high reliability solution! |
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