Acxential Business solutions

Simplifying Technology for Your Business

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Technology and Support Services

Acxential rises above the competition by offering a higher level of support, more support options and a technology team with the highest level of experience and expertise. Our full Cycle IT services not only include helping our clients build and maintain an efficient IT infrastructure, we help them finance it, enhance their productivity with enabling technologies and create savings by applying technology to business process needs. Acxential can support your network for a fraction of the cost to maintain a qualified full time IT position, while providing access to a diverse set of skills. As technology evolves faster than ever, let us help you make the decisions that will protect your information as well as your investment.

 

Contact Us by Phone

Dallas / Fort Worth: 214-393-6420
Toll Free: 866-557-9459

News Flash

I recently had a prospective client ask, "Why should I pay one of your techs to call tech support for another vendor's product?"  Fair question, I thought.  And here was my answer.  The majority of issues are related to operating system configuration or interaction of disparate applications on a PC.  Our technicians are trained to handle the majority of these issues without ever needing to call a vendor's tech support line.  When you, as a user, call a vendor support line, the first thing they do is walk you through these troubleshooting steps.  Our technicians can normally complete these troubleshooting steps faster than you (remember, they do this for a living!), and can quickly bypass this step with a vendor support desk getting to the meat of an issue and a resolution.  Overall, our technicians can complete these steps in 50 - 70% less time than it would take you to do the same with a vendor support technician.  So is it a better use of your time to work with a vendor support technician? or for us resolve an issue faster allowing you to focus on running your business?  Only YOU can answer that question!  Call on us to help at 214-393-6420.  - Geoffrey Hayden, Partner.